cuan168 Casino & Sportsbook Data Care
This page describes what we collect when you use cuan168 and how we keep that data protected. We operate a sportsbook and live-dealer platform across football, esports, and casino games, available only where local law permits. Your account data, payment details, and betting history are essential to the service, and we treat them with care.
Our approach to privacy is straightforward: we collect information required to verify your identity, process your deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet), and maintain your account. We do not sell your data. We do not share it for marketing. We store it only as long as necessary and follow applicable data protection standards.
Below, we outline what information we gather, why we need it, who we share it with, and your rights over your own data on cuan168.
What we collect and why
When you create a cuan168 account, we collect your name, email, phone number, and date of birth. These details allow us to verify your identity and contact you about your account. We also store your chosen username and password (encrypted).
Payment information is collected at deposit time. If you transfer funds via DANA, e-wallet, or mobile banking, we record the transaction ID, amount, and timestamp. If you use bank transfer through local payment, online payment, e-wallet, or mobile banking, we log the same details plus the account holder's name from your bank. We do not store your full bank account or card number—payment processors handle that securely on their servers.
Your betting history on Liga 1, Piala AFF, and other football tournaments is stored to generate account statements and settle payouts. Your game history in live-dealer tables and slots is retained to support responsible account management and dispute resolution.
Third-party partners
We use payment processors to handle local payment, online payment, e-wallet, and bank transfers. These partners see your transaction details but do not receive your full betting history. We work with identity verification providers (outside Indonesia) to confirm your age and address. We use hosting providers in Singapore and Australia to run our servers; your account data may therefore sit outside Indonesia's jurisdiction, but remains encrypted in transit and at rest.
We do not use Google Analytics, Facebook Pixel, or other third-party tracking pixels on cuan168. We run our own server logs to measure performance.
Your rights and our commitments
You have the right to request what data we hold about you, to correct inaccurate information, and to ask us to delete non-essential records after your account closes. To exercise these rights, contact [email protected] with your account username.
We keep your account data for the life of your account and for two years after closure (to handle disputes and comply with anti-money-laundering rules). After two years, we delete betting history and personal details, keeping only anonymised transaction counts for auditing.
Cookies and device identifiers
We use session cookies to keep you logged in and to remember your preferred odds format and language. We do not use persistent tracking cookies. Our mobile PWA app stores your login token locally on your device—clearing your browser data will log you out.
When you use cuan168 on Android or iOS, we collect your device ID and OS version to troubleshoot crashes and improve app performance.
Data security on cuan168
We encrypt all traffic with TLS 1.3, store passwords with bcrypt hashing, and rotate encryption keys annually. Our servers are protected by firewalls and intrusion detection. Breach is rare, but if it occurs, we will notify you and affected users within 72 hours.
Contact and changes
If you have questions about this policy or how cuan168 handles your data, write to [email protected]We review this policy annually and will post updates here. By using cuan168, you agree to this policy. If you do not consent, we cannot serve you.
This policy was last updated in February 2025. cuan168 operates only in jurisdictions where sportsbook and casino services are permitted by local law.